Words alone cannot express my wholehearted gratitude I have for Sandra's Home Health Care. Sandra provided some of the most caring ladies to take care of both of my parents. The fact Sandra always tried to match my parent's with girls that would suit their needs, ultimately helped me finally start to relax knowing they were well taken care of. When each of my parent's passed away, Sandra was there for there final hours making sure they were as comfortable as possible. Once they passed Sandra made all the phone calls needed to the Doctor & the funeral home, so I could have the time I needed to grieve.
I will forever be grateful to Sandra & her girls for all they did for our family.
- Lorraine
Sandra and her team were lifesavers for us. My husband Chris’ mother, Kaye, grew up in Niagara on the Lake, married and raised her family here and then settled into her family’s Victorian cottage in the Old Town.
Kaye was fun-loving and strong willed and, under no circumstances, was she willing to live anywhere else but home. Sandra and her staff allowed us to help Kaye achieve her (and our) goal. She was able to stay at her home until the end (at 95) with the assistance of the PSW’s that came and nursed her when she was ill, took her shopping when she wanted to get out (which was often), cleaned for her and stayed overnight when it was required.
Sandra made every effort to ensure that Kaye was comfortable with the care workers that supported her and that they had a good relationship. At that time, Sandra would call us personally and let us know when Kaye was having an issue of some kind and her staff would take her to hospital so we could meet them there on our way from Mississauga. When Kaye was failing, after another bowel obstruction and then a stroke, Sandra even stopped by the hospital on her way back from B.C where she had just accepted the “Caregiver of The Year” award from Canada Cares. She remains a friend and we have never hesitated to recommend her services.
- L. Beak
Sandra, herself, spent the entire evening in the hallway with my mother and I
When both my parent's health started to decline, our family was confronted with the question of if they should be moved to a senior's residence or a nursing home. However, we discovered a much better alternative, Sandra's Home Health Care Services.
Sandra assigned the ideal staff to visit our parents twice a day to help with their needs. Sandra and her staff were not simply workers to them, they became friends. It is because of them, they were able to spend their last few years where they wanted and loved to be, their home.
The best example I can give of Sandra's dedication was when my mother was admitted to the local hospital and it was apparent that she was near the end of her life. There were no rooms available and my mother had to be kept in the hallway. Sandra, herself, spent the entire evening in the hallway with my mother and I until a bed was available the next morning. She did this in spite of her own grandmother being critically ill at the same time.
I highly recommend, that when your loved ones are in need, consider using Sandra's Home Health Care Services.
- Bill
Sandra went above and beyond as an advocate for Peter’s private care
Sandra’s Home Health Care has given my family so much compassion and support over the past four years while Peter was in LTC due to brain injuries sustained in a car accident years earlier.
Being from out of town and a few hours away from St. Catharines, Sandra went above and beyond as an advocate for Peter’s private care and was in contact with me weekly or as required.
I cannot say enough about her pleasant and efficient Administrative Staff and her PSW’s. Everyone that is connected to SHHC shows their professionalism towards their clients.
I highly recommend this company if ever anyone needs additional health care services.
- Lori
Sandra went above and beyond as an advocate for Peter’s private care
Sandra’s Home Health Care has given my family so much compassion and support over the past four years while Peter was in LTC due to brain injuries sustained in a car accident years earlier.
Being from out of town and a few hours away from St. Catharines, Sandra went above and beyond as an advocate for Peter’s private care and was in contact with me weekly or as required.
I cannot say enough about her pleasant and efficient Administrative Staff and her PSW’s. Everyone that is connected to SHHC shows their professionalism towards their clients.
I highly recommend this company if ever anyone needs additional health care services.
- Lori
It would be fair to say that Sandra and my mom were, as my mother would say, "thick as thieves".
Sandra came to my family in 2004 as a PSW to provide in-home care to our 86-year old, but still feistily independent, mother. To Sandra's huge credit, she endured numerous attempts by our mother to convince Sandra that she was not needed. In fact, our mom tried her best to sabotage Sandra's efforts.
Sandra persevered, always with a truly amazing sense of humour, and about 3 months later, it would be fair to say that Sandra and my mom were, as my mother would say, "thick as thieves". Sandra stuck with my mother through the good and bad times right until our mom died.
During those three years, Sandra worked closely with the health care system to get support for our mom. My three siblings and I are eternally grateful for the amazing care, compassion, and, indeed, friendship that Sandra extended to our mother.
Sandra remains a good friend of ours to this day. We love her and appreciate that we stay in touch. We could not have asked for anyone better to support our mother.
Thank you Sandra!
- Ian
We knew that the lines of communication were always open and this put us at ease
We were fortunate to have found the services of Sandra's Home Health Care at a time when we were looking for best care for Lucy. They were a ready, willing and able team, providing kindness and companionship to our mother. We were alerted far in advance of any concerns as they arose. Their willingness to help at a moment’s notice was very reassuring to us as we were not living in the same city. We knew that the lines of communication were always open and this put us at ease. Concerns were prioritized. Their approach was gentle. We have only praise for this expert team of health care workers and are grateful that Lucy was under their daily care.
- Mary Ann
My husband was a sports fanatic and they could not have found a better fit than Dan. They hit it off right away!
We heard about Sandra's Home Health care from a neighbor who highly recommended them.
When I contacted Sandra's, their office staff came to the house to meet with us. They wanted to learn more about my husband to ensure that they could personality match and find a ‘good fit’ for Bill and for consistency they aim to schedule the same PSW(s) as much as possible.
My husband was a sports fanatic and they could not have found a better fit than Dan. They hit it off right away and that meant that Bill was able to engage in lively conversation (most days) on sports and other topics/events. When we had to travel to Hamilton, PSW Cathy rearranged her schedule so that she could come with us. This was really appreciated and made a bad situation a little more bearable. At the beginning, there were a few glitches, but they were acknowledged and corrected immediately.
I would recommend SHHC because they are caring, considerate, flexible and go out of their way to accommodate.
- L. Aisthorpe
We knew that the lines of communication were always open and this put us at ease
We were fortunate to have found the services of Sandra's Home Health Care at a time when we were looking for best care for Lucy.
They were a ready, willing and able team, providing kindness and companionship to our mother. We were alerted far in advance of any concerns as they arose. Their willingness to help at a moment’s notice was very reassuring to us as we were not living in the same city.
We knew that the lines of communication were always open and this put us at ease. Concerns were prioritized. Their approach was gentle. We have only praise for this expert team of health care workers and are grateful that Lucy was under their daily care.
- Mary Ann
My husband was a sports fanatic and they could not have found a better fit than Dan. They hit it off right away!
We heard about Sandra's Home Health care from a neighbor who highly recommended them.
When I contacted Sandra's, their office staff came to the house to meet with us. They wanted to learn more about my husband to ensure that they could personality match and find a ‘good fit’ for Bill and for consistency they aim to schedule the same PSW(s) as much as possible.
My husband was a sports fanatic and they could not have found a better fit than Dan. They hit it off right away and that meant that Bill was able to engage in lively conversation (most days) on sports and other topics/events. When we had to travel to Hamilton, PSW Cathy rearranged her schedule so that she could come with us. This was really appreciated and made a bad situation a little more bearable. At the beginning, there were a few glitches, but they were acknowledged and corrected immediately.
I would recommend SHHC because they are caring, considerate, flexible and go out of their way to accommodate.
- L. Aisthorpe
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